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Eastman's Online Genealogy Newsletter

Delivering the genealogy-related news for more than 25 years!


  • 29 Apr 2021 9:51 PM
    Message # 10407356

    Dick's recent article on having a VPN has changed my mind-I was going to drop mine since I'm not traveling, my community seems secure and my VPN hasn't worked for a while. I've been happy with PIA also, but since Apple installed a new. logic board it hasn't loaded. Now maybe I'll continue to use a VPN

    I have written and the mail bounced,  I tried privateintenet,com online and Safari can't establish a secure connection! Recently, I emailed and received a response, but to respond, they gave me the address, so I added the London address. I have a 2017 MacBookPro with BigSur (11.3). Have any other Mac people had trouble contacting and setting up PIA? If so, how did you work around it?

    George, Willow Street, PA


    Last modified: 29 Apr 2021 9:53 PM | Anonymous
  • 17 May 2021 1:46 PM
    Reply # 10517348 on 10407356

    ---> Have any other Mac people had trouble contacting and setting up PIA? If so, how did you work around it?

    I have PIA installed on my desktop and laptop Macintosh systems. I also have it installed in my Android cell phone and tablet computers (although the Android version is a different piece of software from the Macintosh versions so that might not be a good comparison.)

    I must admit I do not have good answers for your questions. I simply downloaded the Macintosh version and the Android version, then clicked on the newly-downloaded files and followed the on-screen instructions. Installations only required a few seconds each and worked perfectly. Therefore, I have never had any reason to contact PIA Support. I have simply used the VPN all day, every day, without any problems.

    I just went to the company's web site right now and noticed that PIA Support is at although I haven't contacted them for any reason. Therefore, I don't know if that is a working address or not but you might give it a try. 

    Last modified: 17 May 2021 1:48 PM | Anonymous

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